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Privacy Policy

Privacy Policy

Effective Date: 2023 October

Arabella London (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, shop our products, or engage with our services. By using our website and services, you consent to the practices described in this Privacy Policy.

  1. Information We Collect:

a. Personal Information:

  • Name
  • Contact information (email address, phone number, shipping address)
  • Payment information (credit card details, billing address)
  • Account details (username, password)

b. Usage Information:

  • Information about your interaction with our website, including pages visited, products viewed, and search queries.

c. Device and Log Information:

  • IP address
  • Browser type and version
  • Operating system
  • Referring/exit pages
  • Date and time of visit
  1. How We Use Your Information:

We use your personal information for the following purposes:

a. To provide products and services you request.

b. To process and fulfill your orders, including processing payments, shipping products, and handling returns.

c. To communicate with you regarding your orders, customer support, and marketing promotions (if you opt in).

d. To improve our website and services by analyzing user interactions and preferences.

e. To prevent fraud and maintain the security of our website.

f. To comply with legal requirements and obligations.

  1. Sharing Your Information:

We may share your personal information with trusted third parties for the following purposes:

a. Service Providers: We may share your data with third-party service providers who assist us in fulfilling orders, processing payments, and providing customer support.

b. Legal Obligations: We may disclose your information in response to a legal request, when required to protect our rights, privacy, safety, or property.

c. Business Transfers: In the event of a merger, acquisition, or sale of our business assets, we may transfer your information to the acquiring entity.

  1. Your Privacy Choices:

a. Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us.

b. Access and Correction: You may access, update, or correct your personal information by logging into your account or contacting us.

c. Data Deletion: You can request the deletion of your account and personal information by contacting us.

  1. Data Security:

We employ reasonable security measures to protect your information from unauthorized access and misuse. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

  1. International Transfers:

If you access our website from outside the United Kingdom, your data may be transferred to and processed in the United Kingdom. By using our website, you consent to this transfer and processing.

  1. Changes to this Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices. We will post the updated Privacy Policy on our website with the effective date.

  1. Contact Us:

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at:

Arabella London – info@arabellalondon.uk

Arabella London is dedicated to safeguarding your personal information and ensuring that your privacy is protected. This Privacy Policy outlines our commitment to responsible data management and maintaining the confidentiality and security of your data. Thank you for entrusting us with your information and for choosing Arabella London for your cosmetic needs.